About the workshop
Being Assertive implies your abilities to express your attitudes, desires, opinions, and beliefs in a socially acceptable way. Being Assertive is telling what you mean in a direct and honest manner, with the high respect for the person we are talking to. Such form of communication also implies that you are, as a person, equal with your interlocutor on value basis regardless of gender, nationality, skin color, professional qualification, or position in the society.
Learning outcomes
- Reduction of passive attitude
- Reduction of agressive behaviour
- Increased tolerance on inconvenience
- Stronger self-responsibility
- Better understanding of others
- Better communication and social abilities
- Management of conflict situations
Workshop structure
- Intro session
- Case study session
- Hands-on session
- Main session
- Hands-on session
- Wrap-up
Technical parameters
Features
Duration: 20 hours
Classroom type: Seminar
Workshop participants: 20 – 30
Target audience
C-level management
Client-facing employees
All employees
Related workshops
Human Lie Detector
Assertive Communication
Psychology of Manipulation
Peace of Mind
Security Deontology
LANGUAGES
Locations
Vienna
Brussels
On demand