About the workshop

Being Assertive implies your abilities to express your attitudes, desires, opinions, and beliefs in a socially acceptable way. Being Assertive is telling what you mean in a direct and honest manner, with the high respect for the person we are talking to. Such form of communication also implies that you are, as a person, equal with your interlocutor on value basis regardless of gender, nationality, skin color, professional qualification, or position in the society.

Learning outcomes

  • Reduction of passive attitude
  • Reduction of agressive behaviour
  • Increased tolerance on inconvenience
  • Stronger self-responsibility
  • Better understanding of others
  • Better communication and social abilities
  • Management of conflict situations

Workshop structure

  • Intro session
  • Case study session
  • Hands-on session
  • Main session
  • Hands-on session
  • Wrap-up

Technical parameters


Duration: 20 hours
Classroom type: Seminar
Workshop participants: 20 – 30

Target audience

C-level management
Client-facing employees
All employees


English German Croatian


On demand


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