About the workshop

Being Assertive implies your abilities to express your attitudes, desires, opinions, and beliefs in a socially acceptable way. Being Assertive is telling what you mean in a direct and honest manner, with the high respect for the person we are talking to. Such form of communication also implies that you are, as a person, equal with your interlocutor on value basis regardless of gender, nationality, skin color, professional qualification, or position in the society.

Learning outcomes

  • Reduction of passive attitude
  • Reduction of agressive behaviour
  • Increased tolerance on inconvenience
  • Stronger self-responsibility
  • Better understanding of others
  • Better communication and social abilities
  • Management of conflict situations

Workshop structure

  • Intro session
  • Case study session
  • Hands-on session
  • Main session
  • Hands-on session
  • Wrap-up

Technical parameters

Features

Duration: 20 hours
Classroom type: Seminar
Workshop participants: 20 – 30

Target audience

C-level management
Client-facing employees
All employees

LANGUAGES

English German Croatian

Locations

Vienna
Brussels
On demand

Inquiries

Our friendly edu team is staying on your disposal for any question or request you may have. Contact us on:
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